What’s the “Awesome Responsibility?”

Shep Hyken
Jun 17, 2024

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Your brand’s reputation is being shaped every day, in every interaction with every customer. Any employee can be responsible for the first (and maybe last!) impression someone forms about your brand. The stakes are high, so let’s talk about how to get it right.

In episode 24 of The SUPER AMAZING Show, Brittany and I share our tips for making sure that every employee embraces the “Awesome Responsibility.”

👉 Watch more of THE SUPER AMAZING SHOW on https:/hyken.com/superamazingshow/

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Shep Hyken

Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!