What Experience Does Your Team Provide?
Aug 5, 2024
In honor of National Book Lovers Day this week, Brittany and I are spotlighting one of our favorite books that we consider the bible of customer experience: The Experience Economy by Joe Pine and James Gilmore.
A lot of companies sell the same products or services that you sell. It’s the experience that differentiates you from everyone else. So, your homework assignment this week is to answer this question: what experience does your company provide?
Watch episode 32 of the SUPER AMAZING Show to learn more: https:/hyken.com/superamazingshow/
