The Platinum Rule

Shep Hyken
Mar 25, 2024

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We were all taught to treat others the way we would want to be treated, right?

In reality, not everyone wants to be treated the same way.

Others have different backgrounds, life experiences, personal situations, beliefs, preferences, access to technology, and so on, meaning their preferences may be different from yours.

In episode 13 of The SUPER AMAZING Show, Shep and I discuss Dr. Tony Alessandra’s Platinum Rule and how it can help you create more relevant and personalized customer experiences.

👉 Watch more of THE SUPER AMAZING SHOW on https://hyken.com/superamazingshow/

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Shep Hyken
Shep Hyken

Written by Shep Hyken

Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!

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