The Customer is NOT Always Right
Apr 29, 2024
You may be surprised to hear us say this, but…
The customer is NOT always right! 🚫
In episode 18 of The SUPER AMAZING Show, Brittany and I talk about how to let your customers be wrong with dignity and respect.
How can you demonstrate empathy and politely let your customers know that they’re not right?!
Watch episode 18 and more of The SUPER AMAZING Show: https://hyken.com/superamazingshow/
