Quick Ways to Improve Your EX

Shep Hyken
Sep 3, 2024

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It’s time for another CX book recommendation!

In episode 36, Brittany and I highlight yet another exceptional customer experience book: “Thanks for Coming In Today” by our friend, ryanmintonspeaks.

Why we love the book:

✓ Includes Ryan’s firsthand experiences as a hotel executive at the biggest brands in the world, like Marriott International and Hilton Hotels Worldwide.

✓ Provides tons of PRACTICAL and budget-friendly ideas for improving both customer and employee experience.

✓ Changes the way you think about your attitude and influence.

✓ Easy to read — full of advice and without any filler.

Grab a copy of “Thanks For Coming In Today” for everyone on your team and please report back to us to let us know your favorite takeaway!

👉 Watch more of THE SUPER AMAZING SHOW on https:/hyken.com/superamazingshow/

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Shep Hyken

Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!