Maximizing the First and Last Interactions

What’s the first thing that happens when someone begins an interaction with your company, and the last thing that happens before they go? How can you inject magic — or at least charm — into these interactions?

Welcome moments set the tone for the experience that follows, while special farewells leave your customers with a positive, lasting impression that they’ll tell their friends about.

Watch episode 20 of The SUPER AMAZING Show for our ideas on how to maximize these moments along the customer journey.

Watch more of The SUPER AMAZING Show: https://hyken.com/superamazingshow/