Look for Moments of Magic

Shep Hyken
Dec 2, 2024

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This week on the Super Amazing Show, Brittany and I talk about “Moments of Misery and Moments of Magic.” I explain how every customer interaction is a chance to create a positive experience. Learn how to turn bad or average moments into magical ones that leave a lasting impression.

Empower your team to make every customer interaction special and improve your business!

Catch up on all episodes on the SUPER AMAZING Show playlist.

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Shep Hyken
Shep Hyken

Written by Shep Hyken

Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!

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