Is Mediocrity the New Customer Service?

  1. Transparency: The answer was honest. Customers love honesty. It builds trust, credibility, and in some cases like this, empathy.

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Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!

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Shep Hyken

Shep Hyken

Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!

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