Add These 5 Words to Your Job Descriptions

Shep Hyken
Sep 17, 2024

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In this episode, we’ll explore how to enhance your job descriptions with the right words to improve customer service and employee performance. Learn how specific language can set clear expectations, engage potential hires, and ultimately contribute to a better customer experience.

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Shep Hyken

Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!